New Relic
Director, Sales Operations
San Francisco, CA
You have a proven track record in sales operations and many success stories of improving the efficiency and effectiveness of business processes essential to sales force productivity. You are looking for your next challenge, a place where your unique talents will play an integral role in driving maximum sales performance.
We are looking for a talented leader to join our experienced Sales Operations organization. This leader will be responsible for setting the vision for and continuing to build a market leading, innovative Sales Operations team that will enable our company to scale rapidly.
This role is responsible for leading and managing all Sales Ops functions and maximizing revenue growth through the development, implementation, and ongoing maintenance of sales operations programs and initiatives. Critical functions include system management, planning, reporting, sales process optimization, sales program implementation, and sales policy definition and management
The right candidate has worked with a broad portfolio of sales metrics, processes, and tools. Understands enterprise selling processes and has experience with SaaS and commonly used SaaS metrics. Is able to identify process improvements in reporting, analytics, forecasting and performance metrics.
So if you are ready to do your best work and join a company that is changing how the world uses software in a “Best to Work” environment, then click the link below. We look forward to talking to you!
Some of the things you’ll be doing:
New Relic is a software analytics company that, on behalf of our customers, makes sense of billions of metrics about millions of applications, all in real time. Our comprehensive SaaS-based solution for web and mobile applications consolidates the performance monitoring data into a single, powerful interface. Our 90,000 customers use New Relic every day to optimize more than three million applications.
New Relic is a San Francisco Best Places to Work award winner, an Oregon “Top Workplace” award winner, named a leader in the Gartner’s 2013 & 2014 “Magic Quadrant” for APM companies, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld) – the list of accolades goes on. More important than all of that: we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.
Our office is in the tech-rich urban center of San Francisco, with easy commute access and a plethora of good eats. We provide competitive compensation, stock options and big-company benefits (medical, dental, etc) -- all while maintaining the energy, agility, and fun of a start-up. We can help with relocation and are open to H1-B transfers.
New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, individuals with disabilities, age, sexual orientation, protected veterans, or any other characteristic protected by law. Note: Our stewardship of the data of many thousands of customers means that a criminal background check is required to join New Relic. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.
To get started, click on the link below. To fast track your application, let us know in your cover letter why this job, product, and/or company is of particular interest to you.
Director, Sales Operations
San Francisco, CA
You have a proven track record in sales operations and many success stories of improving the efficiency and effectiveness of business processes essential to sales force productivity. You are looking for your next challenge, a place where your unique talents will play an integral role in driving maximum sales performance.
We are looking for a talented leader to join our experienced Sales Operations organization. This leader will be responsible for setting the vision for and continuing to build a market leading, innovative Sales Operations team that will enable our company to scale rapidly.
This role is responsible for leading and managing all Sales Ops functions and maximizing revenue growth through the development, implementation, and ongoing maintenance of sales operations programs and initiatives. Critical functions include system management, planning, reporting, sales process optimization, sales program implementation, and sales policy definition and management
The right candidate has worked with a broad portfolio of sales metrics, processes, and tools. Understands enterprise selling processes and has experience with SaaS and commonly used SaaS metrics. Is able to identify process improvements in reporting, analytics, forecasting and performance metrics.
So if you are ready to do your best work and join a company that is changing how the world uses software in a “Best to Work” environment, then click the link below. We look forward to talking to you!
Some of the things you’ll be doing:
- Setting the vision for our Sales Operations team – we believe that sales operations and the systems and processes that this team owns is a core driver of our ongoing sales and business success
- Building a thriving Sales Operations team to implement this vision with primary ownership over the systems and processes required to enable our sales, marketing, and customer success teams to prosper
- Providing overall leadership and day to day management of our Sales Operations team; responsibilities including: systems management, operational execution, reporting, policy definition, and management
- Developing key performance metrics and dashboards that help the sales organization focus on performance drivers
- Implementing comprehensive pipeline reporting tools tracking opportunities from lead generation to revenue realization, account development, and retention
- Assisting in all facets of sales planning, inclusive of regular updates to quotas, headcount, and sales plan
- Owning lead distribution and management in collaboration with marketing and sales
- Leading cross functional initiatives and collaboratinge closely with sales, marketing, customer success, and finance
- 8+ years experience in Sales Operations, SaaS experience strongly preferred
- Excellent analytical, business intelligence skills
- Expertise in Salesforce and the Salesforce ecosystem and other sales related software and tools
- Experience in building a service organization that continually improves delivery to our customers
- Demonstrated focus on being able to translate data and metrics into predictable business insight
- Ability to lead and facilitate cross company initiatives
- Excellent verbal, written, and presentation communications skills
- Ability to create a performance and metrics focused culture; MBA desired, Bachelors Degree in related field required
New Relic is a software analytics company that, on behalf of our customers, makes sense of billions of metrics about millions of applications, all in real time. Our comprehensive SaaS-based solution for web and mobile applications consolidates the performance monitoring data into a single, powerful interface. Our 90,000 customers use New Relic every day to optimize more than three million applications.
New Relic is a San Francisco Best Places to Work award winner, an Oregon “Top Workplace” award winner, named a leader in the Gartner’s 2013 & 2014 “Magic Quadrant” for APM companies, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld) – the list of accolades goes on. More important than all of that: we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.
Our office is in the tech-rich urban center of San Francisco, with easy commute access and a plethora of good eats. We provide competitive compensation, stock options and big-company benefits (medical, dental, etc) -- all while maintaining the energy, agility, and fun of a start-up. We can help with relocation and are open to H1-B transfers.
New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, individuals with disabilities, age, sexual orientation, protected veterans, or any other characteristic protected by law. Note: Our stewardship of the data of many thousands of customers means that a criminal background check is required to join New Relic. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.
To get started, click on the link below. To fast track your application, let us know in your cover letter why this job, product, and/or company is of particular interest to you.
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