Job Application for Sr. Product Manager at Twilio

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About us:

• Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications needs.
• Twilio has virtualized the entire telecommunications infrastructure stack into a set of streamlined cloud APIs, introducing agility, global reach and cost savings of flexible, multi-tenant cloud software to the traditionally expensive and slow moving field of telecommunications.
• Hundreds of thousands of developers having incorporated Twilio into their companies and products, deploying everything from complete call centers to work scheduling applications, from mobile marketing and lead management to tools that improve customer security.
• Our customers are the innovators you recognize and respect, from start-ups like Uber, Box and Airbnb, to the agile enterprises including Coca-Cola, the Home Depot, Alaska Airlines, Walmart and more.
• Come help us transform this 1.3 trillion dollar industry with the power and flexibility of software.

About the job:

• We are looking for a Senior Product Manager to join the team. As a PM, you will be responsible for working on API design, planning & prioritizing sprints, defining the product roadmap and specing out new features and product enhancements. 
• At Twilio developers are our customer and your mandate is to focus on their needs and bring the right product to market. To do this you will need to work with engineering, product marketing, sales and customer support to launch new products and support existing ones. You will own your products from both a technical and business perspective. The success of our products is in your hands. 
• Successful candidates will have shown the ability to ship quality product in a fast-paced environment. We expect you to be able to work and communicate across the organization at all levels. It is particularly important that you have experience working directly with engineers and engineering management.

Responsibilities:

• Own the roadmap for your product. Be able to communicate both the business and technical rationale behind your product decisions.                         
• Mock up concepts, write functional specs, cut tickets, write copy and do whatever it takes to express your ideas to our internal engineers, designers and other product managers.
• Our customers are developers, and we are passionate about building products for them.  You will need to engage with our developer community to understand how we can improve our products to increase functionality and unlock new uses.

Requirements:

• You have 5+ years experience as a Product Manager for a technology company.  
• You are a person who thrives in a fast moving environment with a heavy dose of ambiguity. You should have experience shipping products in a fast-paced environment.
• You have experience with codecs and transcoding - Adobe media services, H264, MPEG-4, video, etc.
• You’re hands on, passionate, and collaborative.  
• You have experience writing code - for fun, college, or work - is a plus. We are looking for someone with a technical bent to communicate with our internal engineers and engineering management, as well as our engineering-focused customers.
• No experience in telecom is required. Do you love solving problems? That’s what we want.

Perks:

• Competitive benefits, including medical, dental, vision, 401k and life insurance.
• An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
• Pre-tax commuter benefits.
• Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers.
• Excellent gear (we ❤ Apple computers and big monitors — two if you need 'em).
• A strong belief in life/work balance.

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Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.