Network Operations Engineer
Box is looking for a talented and experienced Network Engineer to join our network operations team. As a Network Engineer, you will play a critical role in building out our ever expanding data center domain and global network backbone by provisioning new equipment and configuring the network to meet our changing needs. You’ll tackle interesting and unusual problems by working with other staff, customers and/or vendors to troubleshoot and drive the problems to resolution. You’ll collaborate with the Network Operations team to articulate and refine problem definitions and architectural requirements, which you will use to develop and document solutions. You will also work with our IT team when supporting our office networks, a Data Center Operations group that manages the physical environment of the data centers and the equipment in it, and a large and talented Operations team to implement the network that powers Box services. To succeed in this team-oriented and fast paced environment, you will need to leverage your communication and organizational skills. As the ideal candidate, you should be passionate, creative, flexible, have a strong work ethic, and enjoy solving thorny technical issues. You should have a strong desire to learn, grow, and a commitment to rapidly improving your skillset. You should enjoy sharing your skills and knowledge with your teammates and the rest of the organization. You should also like to have fun, as we believe that enjoying life both inside and outside of work is crucial to success in both areas.
Qualifications
- 5 years production network engineering or operations experience, preferably on a high volume data center network
- Demonstrated experience configuring one one or more of the following platforms: Arista, Brocade, Cisco, Juniper
- Demonstrated knowledge of the following protocols/standards: 802.1Q, MSTP, LLDP, IPv4, IPv6, VRRP, UDP, TCP, OSPF, BGP
- Demonstrated experience managing and monitoring networks using open source software and working in a Linux/Unix environment
- Experience automating routine tasks via scripting or other tools
- Experience with load balancer, firewall, VPN concentrator configuration and troubleshooting preferred
- Demonstrated ability to manage priorities and complete complex assignments with little supervision
- Demonstrated ability to exercise good judgment in accordance with change control and other operational best practices
- Strong communication skills
- Excellent organization skills
- Excellent problem-solving skills
- Strongly self-motivated and eager to solve problems
- Fantastic attitude and pride in workmanship
Responsibilities
- Work with the Data Center Operations and IT groups to configure new network equipment according to design patterns and document work
- Modify network configuration in response to service requests and update tickets
- Work with vendors to diagnose and resolve network device software and hardware problems
- Work with the NOC to troubleshoot operational issues related to the network
- Work with other Network Engineers to adapt design patterns to new situations and hardware/software combinations
About Box: Box provides a secure way to share content and improve collaboration on any device. Desktop, tablet or mobile. From huge corporations to mom and pop stores, Box believes technology should never limit anything you do. Businesses of any size can be more productive, inventive and powerful on Box. The company is well funded by top VC firms like Andreessen Horowitz, Draper Fisher Jurvetson and U.S. Venture Partners. Box is proud to be on Forbes’ list of America’s Most Promising Companies, is used in 240,000 businesses - including 99% of the Fortune 500 – and is the go-to product of 27 million people.
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