Loan Operations & Customer Relationship Consultants - Healdsburg
Join our awesome customer care team and handle customer inquiries via phone, LiveChat, and email and process loan applications through application to funding.
You will:
1) Review applications pursuant to credit guidelines
2) Obtain documentation from applications and credit databases
3) Verify identity, income, and other documentation required
4) Perform audits to ensure accuracy
You need to have:
1) Excellent written and oral communications skills
2) Professional demeanor and strong work ethic
3) 3 to 4 years experience in financial services preferred
4) Call Center experience handling high volume transactions preferred
5) Above average computer skills with web proficiency and understanding of databases
6) Ability to work under tight deadlines and exhibit grace under pressure
7) Be self-motivated and able to work independently
8) Excellent organizational and time-management skills
9) Good with numbers!
10) College degree highly desired. High school diploma or GED required.
Some evenings and weekend days will be required to deal with volume.
We offer competitive salary, bonus and benefit programs, stock options, 401k, unlimited time-off policy, snacks and a subsidized lunch program.
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