Job Application for Account Executive - Short Codes at Twilio

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About us:

• Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications needs.
• Twilio has virtualized the entire telecommunications infrastructure stack into a set of streamlined cloud APIs, introducing agility, global reach and cost savings of flexible, multi-tenant cloud software to the traditionally expensive and slow moving field of telecommunications.
• Hundreds of thousands of developers have incorporated Twilio into their companies and products, deploying everything from complete call centers to work scheduling applications, from mobile marketing and lead management to tools that improve customer security.
• Our customers are the innovators you recognize and respect, from start-ups like Uber, Box and Airbnb, to the agile enterprises including Coca-Cola, the Home Depot, Alaska Airlines, Walmart and more.
• Come help us transform this 1.3 trillion dollar industry with the power and flexibility of software.

About the job:

• We are looking for product-oriented sales professionals to drive revenue growth by closing net new sales opportunities.
• You will be focused on selling our short code products across many verticals for both direct customers and channel partners.
• You will take a consultative approach to uncovering customers’ pains and identifying if and how Twilio might be able to help their business.
• Our customers are often software engineers and product managers. You must love talking to engineers and product managers about building their businesses. More importantly, engineers and product managers must love talking to you.

 Responsibilities:

• Become a Twilio product expert. You will develop a deep knowledge of Twilio's product, particularly our messaging product, so that you can help our customers implement their solutions.
• Close new business in the context of Twilio's unique sales model.
• Create great customer experiences.
• Build and execute scaleable processes. You will use various marketing and sales tools to complete customer buying cycles. Then, you will use this data to help us improve team and customer performance metrics. You will also work with our carrier operations team to improve our customer onboarding process.

 Requirements:

• You are a tech-savvy people person who learns fast and thinks on your feet. You love working with customers  -- listening to them and solving problems.
• You are voraciously curious. You are passionate about understanding the problems our customers care most about and are excited about pursuing continuous education of Twilio’s ever-evolving platform.
• You are analytical and detail oriented.  You can collect data and quickly make decisions about next steps in the sales process. You are comfortable making data-driven decisions.
• You are an intelligent and ambitious go-getter, and you’re excited to develop your technology sales skills working with a fast growing company with real traction in the marketplace.
• You’re ready to roll up your sleeves to get stuff done, doing whatever it takes to retain and delight a customer. You’ve admired the Nordstrom, Apple, and Zappos service ethos.
• You have a bachelor’s degree from a top tier university and 2+ years of quota-carrying tech sales experience.
• You are comfortable with an aggressive quota.

Bonus points:

• You’ve won awards for being awesome in some way.
• Leadership experience of some variety, such as starting a business or leading a team or club.
• A can-do "make it happen" attitude; you are comfortable making decisions with little supervision or direction.

Perks:

• Competitive benefits, including medical, dental, vision, 401k and life insurance.
• An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
• Pre-tax commuter benefits.
• Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers.
• Excellent gear (we ❤ Apple computers and big monitors — two if you need 'em).
• A strong belief in life/work balance.

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Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.