New Relic
Site Reliability Engineer - Infrastructure
Portland, OR
The Infrastructure team at New Relic owns the datacenter, network, and hardware that New Relic's platform is built upon. If you love working with Linux on powerful bare metal, you will enjoy taking our infrastructure to the next level of excellence.
This is a challenging and exciting space. We are actively working to transform our infrastructure into an agile and automated foundation for accelerated growth. It takes creativity and skill to weave diverse vendor and hardware features into the functionality our customers have come to depend on.
Strong candidates will love many of the things that we love, such as: deploying new core functionality, automating processes, streamlining delivery, and building great tools that are a joy to use. Having a solid Linux and commodity server hardware background is helpful.
We’re a very fast growing SaaS software company and we care about our culture. We value work/life balance, personal respect, code ownership by engineers, and experimentation. If all this sounds like your dream job, read on:
Responsibilities:
A little about us:
New Relic is a software analytics company that, on behalf of our customers, makes sense of billions of metrics about millions of applications, all in real time. Our comprehensive SaaS-based solution for web and mobile applications consolidates the performance monitoring data into a single, powerful interface. Our 90,000+ customers use New Relic every day to optimize more than three million applications.
New Relic is a San Francisco Best Places to Work award winner, an Oregon “Top Workplace” award winner, named a leader in the Gartner’s 2013 “Magic Quadrant” for APM companies, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld) – the list of accolades goes on. More important than all of that: we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.
This position is in our Portland, Oregon office, in a vibrant tech community and a region with a great quality of life. We offer competitive compensation, stock options, and big-company stability and benefits (medical, dental, vision, life), while maintaining the energy, agility, and fun of a start-up. We can help with relocation and are open to H1-B transfers.
New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, individuals with disabilities, age, sexual orientation, protected veterans, or any other characteristic protected by law. Note: Our stewardship of the data of many thousands of customers means that a criminal background check is required to join New Relic.
Interested? Click on the link below to send your resume with a cover letter. We look forward to hearing from you!
Site Reliability Engineer - Infrastructure
Portland, OR
The Infrastructure team at New Relic owns the datacenter, network, and hardware that New Relic's platform is built upon. If you love working with Linux on powerful bare metal, you will enjoy taking our infrastructure to the next level of excellence.
This is a challenging and exciting space. We are actively working to transform our infrastructure into an agile and automated foundation for accelerated growth. It takes creativity and skill to weave diverse vendor and hardware features into the functionality our customers have come to depend on.
Strong candidates will love many of the things that we love, such as: deploying new core functionality, automating processes, streamlining delivery, and building great tools that are a joy to use. Having a solid Linux and commodity server hardware background is helpful.
We’re a very fast growing SaaS software company and we care about our culture. We value work/life balance, personal respect, code ownership by engineers, and experimentation. If all this sounds like your dream job, read on:
Responsibilities:
- Improve and build upon our automation tools for systems provisioning, monitoring, trending, and management.
- Independently learn new technologies and master the New Relic infrastructure so that you can provide 'full stack' diagnostics, when necessary, to help determine the root cause of internal problems.
- Communicate effectively with fellow SREs and other engineering teams, and describe problems succinctly with sufficient detail that you can hand -off an ongoing problem to another team or a peer for completion.
- Strategize with fellow SREs and other engineering teams on complex problems, and make decisions and recommendations about systems improvements after analyzing possible courses of conduct.
- Perform periodic on-call duty as part of a global team maintaining the availability and performance of the New Relic site and APIs used by third-party services, as well as the various internal services and systems that these core interfaces depend on.
- 3+ years experience in a similar environment.
- Experience with Linux systems administration and tuning plus administering and tuning Linux based storage solutions.
- Solid understanding of TCP/IP networking and switching.
- Proficiency in one of the following languages Perl, Python, Ruby, or Go is expected. Ruby or Go experience is preferred.
- Troubleshooting skills that range from diagnosing low-level hardware issues to large-scale failures within datacenter clusters.
- Ability to work independently.
- Experience with monitoring, trending, and logging tools such as Nagios, Kibana, Grafana, and Cacti.
- Proven success resolving multiple interrupt-driven priorities simultaneously.
- Experience with Incident management.
- Proficiency with load balancing, storage, and clustering technologies.
- BA/BS degree in computer science or related field.
A little about us:
New Relic is a software analytics company that, on behalf of our customers, makes sense of billions of metrics about millions of applications, all in real time. Our comprehensive SaaS-based solution for web and mobile applications consolidates the performance monitoring data into a single, powerful interface. Our 90,000+ customers use New Relic every day to optimize more than three million applications.
New Relic is a San Francisco Best Places to Work award winner, an Oregon “Top Workplace” award winner, named a leader in the Gartner’s 2013 “Magic Quadrant” for APM companies, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld) – the list of accolades goes on. More important than all of that: we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.
This position is in our Portland, Oregon office, in a vibrant tech community and a region with a great quality of life. We offer competitive compensation, stock options, and big-company stability and benefits (medical, dental, vision, life), while maintaining the energy, agility, and fun of a start-up. We can help with relocation and are open to H1-B transfers.
New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, individuals with disabilities, age, sexual orientation, protected veterans, or any other characteristic protected by law. Note: Our stewardship of the data of many thousands of customers means that a criminal background check is required to join New Relic.
Interested? Click on the link below to send your resume with a cover letter. We look forward to hearing from you!
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