Job Application for Sales Compensation Specialist at Twilio

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About us:

• Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications needs.
• Twilio has virtualized the entire telecommunications infrastructure stack into a set of streamlined cloud APIs, introducing agility, global reach and cost savings of flexible, multi-tenant cloud software to the traditionally expensive and slow moving field of telecommunications.
• Hundreds of thousands of developers have incorporated Twilio into their companies and products, deploying everything from complete call centers to work scheduling applications, from mobile marketing and lead management to tools that improve customer security.
• Our customers are the innovators you recognize and respect, from start-ups like Uber, Box and Airbnb, to the agile enterprises including Coca-Cola, the Home Depot, Alaska Airlines, Walmart and more.
• Come help us transform this 1.3 trillion dollar industry with the power and flexibility of software.

About the job:

• In this role the candidate will be responsible for commission administration duties including supervising sales processing and commission verification with Finance and SBUs ensuring that all approvals meet established SLAs and target dates. 
• The Compensation Specialist will assist in building the annual commission models for various sales organizations, presentation and development of actual plans. 
This person will also be administering other aspects of commission plans, including but not limited to bonuses, drawers, audits, growth & retention. He/she will:
• Be tasked with Business & Sales Analysis, including working with CRM and technical administrators to ensure that all relevant sales data is being captured. This entails the ability to migrate between systems in order to prepare final commission and allocation files and develop relevant reports/dashboards for end-users analyses of booked sales, pipeline and forecast, and commission program (sales reps through executive management). 
• Build flexible reports/analytics that are adaptable and customizable to the end-users' needs (sales reps through executive management). These can include ad hoc queries and revenue/billing analysis to create business intelligence.  
• Be responsible for Sales Operations Administration, including reviewing and providing allocation for various enterprise agreements (e.g. Salesforce.com) and assisting with budget forecast and preparations.

Responsibilities:

• Primary responsibilites include:
  • Administer Sales plans to Sales groups.
  • Responsible for all Sales compensation reporting.
  • Execute development and validation of models for compensation design.
  • Execute ongoing compensation analytics to manage budget, assess trends and identify issues.
  • Support translation of the Business Plan into sales quotas for various sales roles.
  • Model compensation plan mechanics in collaboration with Finance.
  • Publish quarterly compensation plan performance dashboards; produce appropriate analytic tools to support.
  • Management Adjustment decisions.
  • Collaborate to resolve data issues and ensure accuracy of adjustments.
  • Execute various research and analytics projects.

• Additional responsibilites include:
  • Generate reporting for various contests and collaborations.
  • Perform analytics for governance purposes.
  • Establish sales reporting requirements following each compensation design cycle.
  • Maintain alignment with Compensation Administration Analysts.
  • Improve existing processes.
  • Collaborate to build new capabilities to support future compensation plan needs Grow use of existing Compensation System for expansion and new functions Enable Twilio Compensation Philosophy through innovation.

Requirements:

• A minimum of a Bachelor's Degree is required.
• 4+ years of progressively responsible business is required.
  • Business Analytics, Sales, Marketing or Finance experience is preferred. Experience working with sales organizations is required.
  • Strong Excel spreadsheet skills are required.
  • Strong analytical skills are required.
• Required skills and aptitudes also include:
  • Strong organization skills, strong personal computer skills, demonstrated teamwork and time management skills.
  • Able to work well in a fast-paced environment, adaptable, good business acumen, good communication skills, problem solving and process orientation.

Perks:

• Competitive benefits, including medical, dental, vision, 401k and life insurance.
• An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
• Pre-tax commuter benefits.
• Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers.
• Excellent gear (we ❤ Apple computers and big monitors — two if you need 'em).
• A strong belief in life/work balance.

*LI-AB1

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Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.