About us:
- Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications needs.
- Twilio has virtualized the entire telecommunications infrastructure stack into a set of streamlined cloud APIs, introducing agility, global reach and cost savings of flexible, multi-tenant cloud software to the traditionally expensive and slow moving field of telecommunications.
- Hundreds of thousands of developers have incorporated Twilio into their companies and products, deploying everything from complete call centers to work scheduling applications, from mobile marketing and lead management to tools that improve customer security.
- Our customers are the innovators you recognize and respect, from start-ups like Uber, Box and Airbnb, to the agile enterprises including Coca-Cola, the Home Depot, Alaska Airlines, Walmart and more.
- Come help us transform this 1.3 trillion dollar industry with the power and flexibility of software.
About the job:
- Twilio is growing exponentially and we are looking for someone to help automate and support our cloud-based infrastructure across multi regions/datacenters.
- We are looking for a systems engineer who is interested in building the next generation of cloud platform systems to support global distribution, High Availability (HA) and scalability.
- You will receive exposure to the unique set of challenges that come from scaling a global service that has to run at 100% availability.
- Automation is key to almost everything we do at Twilio. We are looking for a leading "automation" mind.
Responsibilities:
- Work on Twilio's global cloud infrastructure with the SDK Engineering Team.
- Help design, develop and deploy secure cloud infrastructure for High Availability (HA), Low Latency and Scalability across global data centers.
- Build awesome automation tools to help us run and scale our global-infrastructure.
- Participate in on-call rotations and work with the SDK Engineering Team to identify, resolve and triage production issues.
- Take personal responsibility for the quality, reliability and availability of our infrastructure.
Requirements:
- You are proficient in Linux systems administration and understand all layers of Linux.
- You have in-depth experience deploying and maintaining monitoring tools (Nagios, Cacti, etc.).
- You are experienced in configuring network routing (NAT, TCP/IP), firewalls, VPN and DNS.
- You know what is involved in deploying and managing Redis or another equal technology.
- You are a scripting guru; shell, python it's all the same to you!
- You are familiar with deployment tools like Chef, Puppet, or rolled your own.
- You understand OS-level virtualization well. You have setup and managed virtualized production environments.
- You have some familiarity with AWS and/or other cloud environments.
Bonus points:
- AWS experience.
- Bachelor's degree in Computer Science or Computer Information Systems, or equivalent experience.
- Contributed to Open Source Software.
Perks:
- Competitive benefits, including medical, dental, vision, 401k and life insurance.
- An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
- Pre-tax commuter benefits.
- Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers.
- Excellent gear (we ❤ Apple computers and big monitors — two if you need 'em).
- A strong belief in life/work balance.
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Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.
