Careers | Bazaarvoice | Senior Big Data Software Engineer

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Senior Big Data Software Engineer

2015-2886

-TX-Austin Engineering

Each month, more than 400 million people view and share authentic opinions, questions and experiences about 20 million products in the Bazaarvoice network. Our technology platform channels these voices into the places that influence purchases.

Our network helps businesses gain access to a wider audience of shoppers and trusted consumer content to improve sales and marketing. Insights from our network data help marketers and advertisers provide more engaging experiences, drive product innovation and performance, make better merchandising decisions and build brand advocates and loyalty.

Bazaarvoice has access to the sentiment contained in hundreds of millions of reviews on hundreds of millions of products across a variety of industries as well as the browsing behavior on close to 600 million users a month across our client sites.  Our analytics teams leverages these data sets to help our clients build better products, build stronger relationships with their customers, and make decisions on when and where to offer products.  Analytics creates Bazaarvoice products that help companies understand the competitive positioning of their products.  A big area of business growth for Bazaarvoice will come from the efforts of our analytics team.

We are looking for a great software engineer to help build the reportable data store of Bazaarvoice data that will power our client-facing reporting, product performance reporting, and financial reporting.  You will also help us aggregate data sets to build out known new product offerings related to analytics and media as well as a number of pilot initiatives based on this data. You will need to understand the business cases of the various products and build tools as well as data sets and access methodologies to support all of them in a scalable way. In addition, you will help us pick and choose the right technologies for this platform.

In your first 90 days you can expect the following:

• An overview of our Big Data engineering code base and development model
• Access to the different data sets as well as training on who uses them and how they use them.
• 4 days of Cloudera training to provide a quick ramp up of the technologies involved. 
• By the end of the 90 days, you will be able to complete basic enhancements to code performing large-scale analytics using Map/Reduce as well as the ability to make incremental changes to existing analytics jobs.

Within the first year you will:

• Own design, implementation, and support of major components of analytics development. This includes definition of data to be captured, how it should be aggregated and made available, and implementation of those mechanisms.
• Have a complete grasp of the technology stack, and help guide where we go next.

• 3-5 years of experience with highly scalable distributed systems using open source tools.
• In-depth knowledge of the software development lifecycle (design, build, test, deploy, support).
• An ability to demonstrate software engineering fundamentals such as OO design, unit testing, code reuse, code reviews.
• Nice to have experience building large-scale data processing systems with extensive knowledge in data warehousing solutions. This includes developing prototypes and proof-of-concepts for the selected solutions.
• Extensive knowledge in different programming/scripting languages such as Java, C++, PHP, Ruby, Python, etc.
• Familiarity withone or more big-data infrastructures such as Hbase, Hadoop, Mongo, Casandra, or RDBMS.
• An understanding and experience building high-performance algorithms.
• Knowledge of the following technologies or concepts:
• • Familiar withHadoop, HBase, MapReduce, or other Big Data technologies.
  • Data ETL and data modeling.
  • Modern build tools such as Maven, Hudson, Github, etc.
  • Agile development methodology.
  • Linux.

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Careers | Bazaarvoice | Staff Full-Stack Software Engineer - Innovation Lab

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Staff Full-Stack Software Engineer - Innovation Lab

2015-2890

-TX-Austin Engineering

Each month, more than 550 million people view and share authentic opinions, questions and experiences about 20 million products in the Bazaarvoice network. Our technology platform channels these voices into the places that influence purchases.

Our network helps businesses gain access to a wider audience of shoppers and trusted consumer content to improve sales and marketing. Insights from our network data help marketers and advertisers provide more engaging experiences, drive product innovation and performance, make better merchandising decisions and build brand advocates and loyalty.

Do you want to work on something that you, your friends, family and hundreds of millions of others use every day, and actually makes you smarter about how you spend your money?  What if you could do that with a bunch of really smart people in an environment that actively encourages learning, growth and individual development?  For good measure, we'll even throw in the opportunity to explore technology from the UI to the database, and everything in between, all while working on products that world's biggest brands rely on in order to maintain their place among the world's biggest brands.

Every day, the Bazaarvoice engineering team tackles interesting and challenging problems across virtually every major computer science problem domain, and we do it all at a massive scale.  So whether you're interested in server-side Java, UI/UX, massive datasets, mobile/social, natural language processing, sentiment analysis, or data visualization, we've got an opportunity for you.

Bazaarvoice is looking for outstanding people who are passionate about building great software, and want their work to have real-world impact.  At Bazaarvoice, over the last 9 years our software has facilitated hundreds of billions of consumer-to-consumer conversations and interactions about products and services offered by the world's biggest brands and retailers.  The best part is that we're just getting started, and we need you to help us take things to the next level.

We are hiring full time stellar full stack software engineers with strong front-end skills for our Bazaarvoice Product Incubator / Labs team located in Austin, TX. The Incubator team is responsible for prototyping, piloting and proving new product innovations and new lines of business. We are looking for self starter entrepreneurs and hackers who love brainstorming new product ideas, rapid prototyping, and working with customers. In addition to launching pilots, Labs Engineers are responsible for exploring new social technologies, web APIs, and 3rd party and partner technology integrations. 

Personal Characteristics: 

• Passion for technology: 'nuf said
• Indomitable work ethic: Can you reject setbacks and enthusiastically persist until ambitious goals are achieved? Are you resourceful and innovative at tackling complex challenges in a timely matter?
• Flexible and adaptable: Do you love quickly learning new technologies and adopting new methodologies?
• Communicative: Will you take an "open source" attitude to quality assurance? Keeps others in the company informed and up to date on your priorities, current tasks and work completed. Encourages constructive criticism on your work?
• Accountability: Are you a results-oriented team player who leads by example, holds yourself accountable for performance, takes absolute ownership, and champions all aspects of customer and product initiatives? Do you believe in owning your product from design to supporting its production operation?
• Problem solver: Are you a strong, analytical problem solver with a common sense and practical solutions orientation?

The ideal candidate meets these requirements:

• You should have a degree in Computer Science or related technical field
• 3-5 years experience in web development and design
• Love of rapid, iterative customer-centric development
• Experience with end-to-end web development using node, python, Java, SQL, Javascript (jQuery), HTML, CSS 
• Knowledge of dynamic languages like Python, Ruby and Javascript
• Love for experimenting with new application development technologies and tool sets (e.g. Angular, Ember, Node, MongoDB, ElasticSearch, Django, Grails, Scala/Lift)
• Familiarity with database (mysql), webserver (apache) and linux administration
• Familiarity with hosting and managing applications with Amazon Web Services
• A little bit of a hacker's mentality to get things up and running quickly (rapid iteration is the key to POC projects)
• A good eye for design and considerate of user experience
• Be hands-on, willing to dig in and crank out code.
• Be a learner, able to explore new areas, learn new things, and quickly apply them to solve new problems.
• Be a spark, bring energy, passion and creativity to work every day.

If this sounds like you, or someone you know, please give us a shout!  We'd love to talk to you directly about the opportunities that Bazaarvoice has for you.

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Box - Technical Consultant (HQ and Austin)

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Technical Consultant (HQ and Austin)

Austin, TX

Customer Success

Full-Time

Why is it easier to share content on YouTube and Facebook than it is at work? At Box we’re rethinking – and disrupting – how businesses share, manage and access documents, media and other information with Cloud Content Management. We are looking for a Technical Consultant to use their technical expertise for client implementation post-sales. You have worked as a technical consultant, or other similar role, before, and understand the value of nurturing client relationships. This is not a sales role with deal closing, but a role that is post-sales focused.

Responsibilities

• Assisting with and advise on integration implementations including Salesforce, NetSuite, Google Apps and custom client applications
• Setting up Single Sign-On (SSO) and Active Directory
• Troubleshooting SSO deployments
• Assisting with deployments at scale
• Working with Pre-Sales team on an as-needed basis
• Having familiarity with APIs and serving as technical liaison for Platform team

Qualifications

• Network optimization and monitoring experience
• Programming / software design experience
• Familiarity with at least one of the following: Java, PHP, XML, JSON
• Familiarity with mobile platforms, including iOS, Android, Windows Mobile
• 3 - 5 years working experience
• 2+ years of client facing experience

Nice-to-have skills

• Consulting and project-management experience
• Good understanding of web service technology (SOAP and REST) - Strongly preferred!
• 1+ years of Information Security experience
• OAuth, SAML, OpenID or Single Sign-on standards
• Familiarity with Identity Management solutions such as Ping Federate, Okta, OneLogin or similar
• Familiarity with Mobile Device Management solutions including MobileIron, Airwatch or similar

About Box: Box provides a secure way to share content and improve collaboration on any device. Desktop, tablet or mobile. From monolithic corporations to mom and pop stores, Box believes technology should never limit anything you do. Businesses of any size can be more productive, inventive and powerful on Box. The company is well funded by top VC firms like Andreessen Horowitz, Draper Fisher Jurvetson and U.S. Venture Partners. Box is proud to be on Forbes’ list of America’s Most Promising Companies, is used in 240,000 businesses - including 99% of the Fortune 500 – and is the go-to product of 27 million people.

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[Atlassian] OSX Developer

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OSX Developer
Location:	Austin
Job Code:	QHP-918
# of openings:	1
Description
Atlassian helps teams everywhere change the world through the power of software and we are looking for a part visionary, part technical wizard to help lead HipChat's client development teams. As a Client Architect you’ll be the technical authority on products that are revolutionizing the software industry and helping teams collaborate and create that magic in delivering their best work. Think Nasa launching the Roveron Mars or Cochlear gifting children born deaf with the ability to hear, your work directly impacts the products they use to advance humanity. The primary focus of your role will be to own the broad technical direction of HipChat's clients and ensure they are evolving and sustainable for the long term. You'll need a strong technical prowess with incredible coding ability across a diverse set of languages and technologies, a deep understanding of architecture and a ability to foresee and plan for changes, and be a great communicator. You need to be able to translate your deep technical skills to influence other developers, product managers and senior managers to ensure the team understands the vision, is onboard with it, and is moving towards achieving the product’s ongoing goals. With the rapidly changing software industry, you’ll be constantly learning and improving your own skills and knowledge, which will ultimately help to grow our products and advance humanity through the power of software.   More about you As an OS X Engineer you'll be responsible for the development of our Mac OS X desktop application which is used daily by tens of thousands of users worldwide. We are looking for someone with the experience needed to create a polished and stable application that is a joy to use. You will be supported by robust backend systems, mature protocols, and an experienced team with a strong desire to build the best chat and collaboration platform on the market. The engineers we’re seeking will have great experience across Objective-C, Cocoa (for building desktop applications), multi-threading, front-end web technologies (HTML/CSS/JS), Agile development, and will have a strong user empathy and sense of UI aesthetic (and bonus points if you've had exposure to XMPP/Jabber, IRC, or other chat protocols). Deep understanding of how to build performant, decoupled, testable, maintainable code. We’d love if you have a good breadth of knowledge across-the-board, coupled with a deep area of expertise. You should be one of those naturally curious types, always looking to improve things, love dabbling in your own side-projects and learning new skills that are not a necessarily part of your normal day job. You’re probably someone who enjoys sharing knowledge with team-mates, asking for help when they need it, and at the end of the day, thrive on writing great code.   More about this team   In the past few years HipChat has become the chat tool loved by Quora, Instagram, Tumblr, Wired, and thousands of other great companies. We've been shipping features like crazy but need people to help us take it to the next level. Huge impact - Thousands of the brightest teams rely on HipChat to bring their companies together and get work done. You'll be designing, building, and shipping features that they'll love. Independence - We're hiring great people and letting them do what they do best. No handholding or micromanaging. Plus, we actually use our 20% time and ShipIt days to build cool stuff. Part of a great company - Right now we're a small team inside Atlassian's beautiful San Francisco office. Atlassian lives by their strong company values and they have a customer list even more impressive than our own.   More about the perks Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, 20% work time for your passion projects, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more.   More about Atlassian Software is changing the world, and we’re at the center of it all. With more than 37,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of everyteam. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment. Atlassian. Powered by You.

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[Atlassian] Android Developer

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Android Developer
Location:	Austin
Job Code:	QHP-907
# of openings:	1
Description
Atlassian helps teams everywhere change the world through the power of software and we are looking for a part visionary, part technical wizard to help lead HipChat's client development teams. As a Client Architect you’ll be the technical authority on products that are revolutionizing the software industry and helping teams collaborate and create that magic in delivering their best work. Think Nasa launching the Roveron Mars or Cochlear gifting children born deaf with the ability to hear, your work directly impacts the products they use to advance humanity. The primary focus of your role will be to own the broad technical direction of HipChat's clients and ensure they are evolving and sustainable for the long term. You'll need a strong technical prowess with incredible coding ability across a diverse set of languages and technologies, a deep understanding of architecture and a ability to foresee and plan for changes, and be a great communicator. You need to be able to translate your deep technical skills to influence other developers, product managers and senior managers to ensure the team understands the vision, is onboard with it, and is moving towards achieving the product’s ongoing goals. With the rapidly changing software industry, you’ll be constantly learning and improving your own skills and knowledge, which will ultimately help to grow our products and advance humanity through the power of software.   More about you As an Android Engineer you'll be responsible for the development of our Android mobile application which is used daily by tens of thousands of users worldwide. We are looking for someone with the experience needed to create a polished and stable application that is a joy to use. You will be supported by robust backend systems, mature protocols, and an experienced team with a strong desire to build the best chat and collaboration platform on the market. The engineers we’re seeking will have great experience across Java (specifically with the Android ADK), building mobile applications for Android, multi-threading, front-end web technologies (HTML/CSS/JS), Agile development, and will have a strong user empathy and sense of UI aesthetic (and bonus points if you've had exposure to XMPP/Jabber, IRC, or other chat protocols). Deep understanding of how to build performant, decoupled, testable, maintainable code. We’d love if you have a good breadth of knowledge across-the-board, coupled with a deep area of expertise. You should be one of those naturally curious types, always looking to improve things, love dabbling in your own side-projects and learning new skills that are not a necessarily part of your normal day job. You’re probably someone who enjoys sharing knowledge with team-mates, asking for help when they need it, and at the end of the day, thrive on writing great code.   More about this team   In the past few years HipChat has become the chat tool loved by Quora, Instagram, Tumblr, Wired, and thousands of other great companies. We've been shipping features like crazy but need people to help us take it to the next level. Huge impact - Thousands of the brightest teams rely on HipChat to bring their companies together and get work done. You'll be designing, building, and shipping features that they'll love. Independence - We're hiring great people and letting them do what they do best. No handholding or micromanaging. Plus, we actually use our 20% time and ShipIt days to build cool stuff. Part of a great company - Right now we're a small team inside Atlassian's beautiful San Francisco office. Atlassian lives by their strong company values and they have a customer list even more impressive than our own.   More about the perks Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, 20% work time for your passion projects, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more.   More about Atlassian Software is changing the world, and we’re at the center of it all. With more than 37,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of everyteam. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment. Atlassian. Powered by You.

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[Atlassian] Payroll Analyst

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Payroll Analyst
Location:	Austin
Job Code:	QHP-710
# of openings:	1
Description
Are you an experienced Payroll Analyst with a good sense of humor, a rock-solid work ethic, and mind-blowing attention to detail? If so, we’ve got a home for you here on our world class Accounting and Finance team. We’ve built a truly exceptional team of Accounting professionals who take their jobs, but not themselves, very seriously. If you think you have what it takes to join the ranks, read on… More about you You enjoy the human side of accounting. As the Payroll Analyst based in Austin, TX, you get the opportunity to interact with employees daily as you process US and International payroll and prepare payroll-related journal entries and reconciliations. You will partner with Accounting, HR, and Legal to ensure payroll is accurate and processed timely. The payroll service desk will be your baby, as you strive to help your fellow Atlassians with any and all payroll questions they might have. Typical questions include inquiries on time sheets and vacation balances (non-exempt employees), taxes and direct deposit. The Payroll Manager will also count on you to help with special projects which may include system upgrades or enhancements, quarterly or year-end audits and process improvements. You're a strategic thinker and will ask "why?" to be sure you understand the process from end to end. Ideally, you have experience processing payroll for a multistate/multinational company with bonus points for public company experience (including experience with equity transactions). We'd love it if you're a CPP. The thought of ADP and Workday make you smile and you're fluent in Excel, even better if NetSuite or another equivalent system (e.g., SAP, Oracle) is in your regular vocabulary. More about our team You will be a member of the operations accounting team at Atlassian. This team is responsible for AP, AR, GL, Payroll and Opex accounting. In this role you will work with various members of the accounting team in addition to department managers to ensure employees are paid timely, accurately and that monthly accounting deliverables are met. You will also play an important role during quarterly/yearly audits and assisting with SOX readiness. More about the perks Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, 20% work time for your passion projects, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more. More about Atlassian Software is changing the world, and we’re at the center of it all. With more than 35,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment. Atlassian. Powered by You. Atlassian, Inc., will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of SFPC Art.49.

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[Atlassian] Service Reliability Operations

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Service Reliability Operations
Location:	Austin
Job Code:	QHP-675
# of openings:	1
Description
Love staying ahead of the growth curve and experimenting with new software and environments? Get on board as an Atlassian Systems Engineer. As part of a project team, you’ll be testing and deciding on technologies to use, proof of concepts, along with production roll-outs and implementations. You’ll design and build solutions to solve technical problems--small and large--from BAU, fault finding/fixing and hardware issues to application trouble shooting. Some projects might include: implementing hardware or virtualized delivery systems, automation (like provisioning systems), monitoring and data collection network design and connectivity web and proxy services, email routing, DNS, and configuration management (we use fab, puppet, FAI). One thing we promise: you’ll never be bored. More about you We’d love if you have experience working with Apache, Nginx, Bash, Linux, AWS, virtualization technologies, Nagios, Python, Puppet and yes, Atlassian products too if possible. The best person for this role is someone that is an objective decision-maker with a collaborative spirit. And in our world, it’s not about being a hero and having all the answers, it’s about sometimes saying "I don't know" and working on finding solutions rather than starting with an assumption. This role would be a great fit for someone that likes to see concrete results from their work as you will be developing and delivering solutions that operate at scale - seeing your own technology efforts grow and evolve, from a proof of concept to hosting 50,000+ VMs running in production. More about our team   Atlasssian Service Operations are a recently formed, and rapidly growing group within the organisation. We are in the process of building our teams, tools and systems as part of Atlassian's mission to build World Class SaaS services. This is a truly exciting team to join - we are currently or are planning to be involved with all services company wide. We are at the core of learning for the company, enabling Atlassian to go fast by providing real time feedback on production systems. We work side by side with the product family and platform developers to maintain and improve services and performance. With a strong customer focus we live the company values and possess a healthy sense of urgency and a swift approach to getting things done. We are a heavily data driven team, utilising a variety of data collection, enrichment, analytics and visualisations to learn about complex systems. We help our internal and external customers by turning this data into knowledge, and together work towards building a World Class SaaS business. Atlasssian is growing fast. Our teams, products and services are evolving at an astonishing rate, and so the Service Operations team challenge is around growing at the right speed in the right way. To do this we have a clear vision for the team and the value we want to provide to Atlassian and in turn to customers. We also maintain a sensible eye on the current state, providing training, flexible work hours and a healthy work life balance for the team. In fact, today we are off to a Melbourne Cup lunch at 12. The vision includes moving to ever more automated systems, and more analytics and focus on metrics to both feedback to us whats happening in the production and delivery pipelines, as well us drive decisions about where our pain points are and how we need to adapt. We also live the 'Play, as a team' value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on and bash out code to support the team, we have a spot for you too. Most of all if you want to have fun, be challenged, and learn, send us your CV. More about the perks Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, 20% work time for your passion projects, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more. More about Atlassian Software is changing the world, and we’re at the center of it all. With more than 35,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment. Atlassian. Powered by You. But wait, there’s more... Meet the Engineering Team

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[Atlassian] Senior QT Developer

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Senior QT Developer
Location:	Austin
Job Code:	QHP-1240
# of openings:	1
Description
Atlassian is hiring a Sr. QT Engineer for our growing Austin, TX office. As a QT Engineer you'll be responsible for the development of our Windows and Linux desktop applications which are used daily by tens of thousands of users worldwide. We are looking for someone with the experience needed to create polished and stable applications that are a joy to use. You will be supported by robust backend systems, mature protocols, and an experienced team with a strong desire to build the best chat and collaboration platform out there. Requirements Strong C++ skills Experience building applications with Qt Familiar with QML Knowledge of frontend web technologies (HTML/CSS/JS) Strong user empathy and sense of UI aesthetic Bonus points Personal projects showing your skills building desktop applications Exposure to XMPP/Jabber, IRC, or other chat protocols Experience creating and maintaining Linux packages or Windows MSI installers Knowledge of COM programming and Windows quirks Able to make sense of X11 window flags and the Linux multimedia stack Filed or fixed Qt bugs

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[Atlassian] Senior Technical Recruiter

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Senior Technical Recruiter
Location:	Austin
Job Code:	QHP-696
# of openings:	1
Description
Atlassian, creators of world class issue tracking, collaboration, and software development products, is looking for a full-time Recruiter to join forces with its award-winning HR/Talent team. Since Atlassian opened it's doors in Austin earlier this year we have been growing like gangbusters.  You can expect to be busy and have ample opportunity to prove your worth within an agile, communicative, and fun environment. If you enjoy getting creative about finding candidates and guiding them through a fast paced application experience, this might be the role for you. We're looking for someone who isn't happy doing things the way they've always been done, but instead lives and breathes innovation, and uses experience and tenacity to produce results. This is a fast-paced, fun-loving, collaborative team who are all on the same mission: building a great place for people to work. The right person will be responsible for owning the end-to-end recruitment across a number of business areas, with a focus on innovative sourcing, in-depth market research and process improvement.  Who we're looking for: 4+ years recruiting or sourcing experience for a search firm or in-house recruiting team, recruiting for all levels of an organization, from entry-level to executive positions A master in building rapport with key stakeholders, internal and external Proactively identify potential candidates through user groups, internal & candidate referrals, networking, and web sourcing Manage full-cycle recruiting process for technical and non-technical candidates ensuring a smooth and positive candidate experience, including screening resumes and interviewing qualified candidates Facilitate interview and hiring discussions with interviewers and hiring managers Maintain data reports and performance metrics Act as first contact with candidates, representing Atlassian, our core values and culture, and our Talent/HR team Broad knowledge of programming languages, web technologies, software development process and emerging technologies Experience sourcing Support, Marketing, Account Managers, Operations and IT engineers a plus Patient, communicative, team player who is detail oriented and has outstanding interpersonal skills Strong business acumen to be able to comprehend business needs and structure

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[Atlassian] Online Marketing Manager - JIRA

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Online Marketing Manager - JIRA
Location:	Austin
Job Code:	QHP-1068
# of openings:	1
Description
Do you make data talk and graphs climb up and to the right? As go-to Online Marketer for our JIRA business, you will plan and execute on marketing campaigns that delight customs and thrill management. You will utilize a full Online Marketing arsenal, including display, retargeting, SEM, SEO, social, and content syndication; all while forecasting and optimizing the JIRA advertising budget based on changing business needs. If you can mix that with a strong bias toward action, highly collaborative nature, and a facility for working with cross-functional and geographically diverse teams… we should talk. More about you Measurement, optimization and reporting are in your DNA: reading your reports is the highlight of everyone’s day. Your will have at least three years of experience in driving online marketing programs, love what you do and want to make your team better in all aspects of life. You are a skilled communicator who seeks first to understand, but has the facts to back your point of view. Experience in the SaaS space and familiarity with low touch, high volume business models will help you to hit the ground running. You will of course have a deep knowledge of online marketing tactics and tools, including Google Adwords, retargeting and display advertising, Facebook and Twitter advertising, and hands on experience with analytics tools and reports: Google Analytics, Pivot Tables, etc a must. SQL/database knowledge a plus. More about our team Our Online Marketing Managers are responsible for execution and measurement of marketing campaigns that help promote Atlassian products, attract new audiences, and ultimately add new customers to our growing community. You'll join a world-class team that is hungry and ready for anything. It's the most fun you'll have while getting a paycheck. This position is full-time and reports to the Head of Online Marketing. More about the perks Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, 20% work time for your passion projects, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more. More about Atlassian Software is changing the world, and we’re at the center of it all. With more than 35,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment. Atlassian. Powered by You. But Wait, There’s More... We're so much more than a short string of adjectives or a few descriptive paragraphs - so apply and come talk to us! Here are a few more things that will help you to be successful: A strong understanding of audience segmentation, buyers and purchasing behaviors to create targeted programs with key messages that drive maximum responses You will work with our International Marketing team to expand JIRA adoption in non-English speaking countries Desire to identify, contract, and new test advertising tactics and channels You will recommend future improvements to processes and technologies to increase effectiveness in close collaboration with other Online Marketing Managers.

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Bazaarvoice - www.bazaarvoice.com | Careers | Market Development Manager - Singapore

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Bazaarvoice - Austin

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Market Development Manager - Singapore

Job ID 

2014-2566

Job Location 

SG

Category 

APAC Sales

Type 

Full-Time

More information about this job:

About Bazaarvoice:

Bazaarvoice is based on a simple truth; when people talk to each other, people buy stuff they are happy about because they trust the opinions of others. We see a day when all voices are connected and, together, help the marketplace function better. That’s what our name means: the “voice of the marketplace.” We’ve built a network that connects businesses together to amplify the authentic voices of people wherever they shop – online, in-store and mobile.

Each month, more than 400 million people view and share authentic opinions, questions and experiences about 20 million products in the Bazaarvoice network. Our technology platform channels these voices into the places that influence purchases.

Our network helps businesses gain access to a wider audience of shoppers and trusted consumer content to improve sales and marketing. Insights from our network data  help marketers and advertisers provide more engaging experiences, drive product innovation and performance, make better merchandising decisions and build brand advocates and loyalty.

Who We Want:

Bazaarvoice is looking for a motivated Commercial Market Development Manager that has demonstrable experience in establishing, cultivating and maintaining relationships with leadership level contacts within the Fortune 1000 environment. Those relationships should uncover opportunities to deploy Bazaarvoice solutions and yield deeper, more strategic, market insight. The desired candidate understands how to assess the needs of a family of Brands and cater the outreach to each Brand/Prospect specifically.

Persistence and attention to detail are vital to success in this role. We need self-motivated, high energy, sales professionals that can think strategically, are comfortable with conceptual & solution selling, and can create momentum within large and complex organizations. We want candidates that can do those things with passion and a good sense of humor. After all, if it’s not fun, it’s just a job and that’s not Bazaarvoice.

 

The ideal candidate will be able to articulate their ability to;

• Properly research and catalog contact, account and opportunity information
• Build and execute upon a realistic call plan
• Manage time and territory to maximize velocity and penetration with businesses
  • Commercial: $50mm-$1B
  • Establish solid relationships with role players at the highest levels of an organization, particularly within the VP, EVP, and C-suite
  • Commercial MD's will move with greater velocity through their territories to expand Bazaarvoice's reach in the marketplace

• Commercial MD's will expand, deepen, and broaden relationships to leverage momentum and increase the size of the opportunities they create
• Expand relationships with prospects and clients, allowing them to take full advantage of the suite of Bazaarvoice's solutions

Effectively manage prospect/client expectations

Skills and Experience Necessary for the Role:

• Effectively manage their bandwidth in the context of managing a portfolio of accounts
• Work as part of a selling team, with a focus on managing relationships
• Set expectations and deliver on those promises
• Use effective sales techniques to uncover those customer needs that can be addressed through Bazaarvoice solutions
• Articulate the benefits of using Bazaarvoice solutions to prospective customers across a broad array of industries with little or no supervision
• Bachelor’s degree highly preferred; Marketing, Business, MIS
• Prior sales experience required; exposure to Solution Selling, Customer-Centric Selling, Sandler, or SPIN strongly preferred
• Strong understanding of Social solutions & their significance to our customers
• Experience working with Salesforce.com or other CRM applications is required
• Demonstrated work ethic and consistent over-achievement
• Work effectively with little supervision
• Mentor others
• Experience with selling ecommerce-focused SaaS solutions
• The ability to learn quickly and be a self-starter are vital to this role

 

In Short, this role is critical to the long-term growth and success of Bazaarvoice. MDMs help bring definition to the Commercial sales universe, thus enabling our sales teams to deliver the right solutions to the right customers. We expect every team member to act with courage and conviction. This role is not for the faint of heart.

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Box - GL Accountant (Austin, TX)

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GL Accountant (Austin, TX)

Austin, TX

Business Operations

Full-Time

We need a high energy, hands-on individual with the people skills to work with individuals across the organization. This role will be in charge of and own aspects of account reconciliations and the month end close process. A successful candidate must have the ability to operate effectively in a rapidly scaling, dynamic environment. This is a chance to join one of the fastest-growing companies in the Valley and be part of its wacky, fun culture!

RESPONSIBILITIES

• Assist in month-end close activities including ensuring all accounts are reconciled
• Manage cash transaction, posting, and bank reconciliation as well as report daily, monthly and quarterly cash flow
• Manage debt and various other long term liability accounts
• Manage equity accounting and reconciliations
• Prepare and record journal entries
• Coordinate yearly audit including preparing all supporting reports and documentation
• Monthly/Quarterly/Annual financial reporting (journal entries, reconciliation schedules, variance reporting, month-end closing, etc.)
• Assist in issuance of all monthly, quarterly, and yearly financial statements
• Adherence to GAAP with respect to all accounting interpretations and applications
• Assist is implementations of new policies and procedures
• Assist with other projects as assigned

QUALIFICATIONS & SKILLS

• BA/BS from top college/university in business administration, accounting, finance, or economics
• Big 4 experience is a plus
• At least 2-3 years of experience in a similar role
• CPA a plus
• Experience with NetSuite is a plus
• Strong communication (written and verbal), organizational, analytical and problem-solving skills
• Strong attention to detail
• Excellent teamwork - organizing and managing with multiple stakeholders and groups
• Self-motivated and self-managed - able to think independently, creatively, and opportunistically
• Overwhelming desire to kick ass and grow in your career
• Inspired by working with a fun, slightly wacky, team
• Passion for cloud technologies

About Box: Box provides a secure way to share content and improve collaboration on any device. Desktop, tablet or mobile. From huge corporations to mom and pop stores, Box believes technology should never limit anything you do. Businesses of any size can be more productive, inventive and powerful on Box. The company is well funded by top VC firms like Andreessen Horowitz, Draper Fisher Jurvetson and U.S. Venture Partners. Box is proud to be on Forbes’ list of America’s Most Promising Companies, is used in 240,000 businesses - including 99% of the Fortune 500 – and is the go-to product of 27 million people.

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Box - Systems Engineer (Austin, TX)

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Systems Engineer (Austin, TX)

Austin, TX

Technical Operations

Full-Time

The TechOps Core Infrastructure team is responsible for managing and automating the hosting platform in Box production data centers, including server provisioning, operating systems, configuration management, monitoring, directory services, and virtualization. As an Operations Engineer, your role will be to troubleshoot problems, handle day-to-day support requests from other TechOps teams which depend on our platform, and automate procedures to improve efficiency and consistency. This role is ideal for an ambitious systems administrator who aspires to become either an automation developer or senior operations engineer.

QUALIFICATIONS

• Knowledge of Linux system administration using command-line tools.
• Ability to apply scientific method to troubleshooting computer problems.
• Familiarity with common Internet protocols such as TCP/IP, DNS, and HTTP.
• Ability to write basic automation scripts in Bash or Python.
• Team player with desire to support others. 
•  This is a support role!
• 1+ years experience in an IT operations role.
• Completion of a 4 year degree.

GOOD TO HAVE

• Experience with automated configuration management systems (we use Puppet).
• Experience using version control systems (we use Git).
• Experience with Red Hat Enterprise Linux, CentOS, or Scientific Linux.
• Knowledge of datacenter server hardware and RAID controllers.

• 
  

About Box: Box provides a secure way to share content and improve collaboration on any device. Desktop, tablet or mobile. From huge corporations to mom and pop stores, Box believes technology should never limit anything you do. Businesses of any size can be more productive, inventive and powerful on Box. The company is well funded by top VC firms like Andreessen Horowitz, Draper Fisher Jurvetson and U.S. Venture Partners. Box is proud to be on Forbes’ list of America’s Most Promising Companies, is used in 240,000 businesses - including 99% of the Fortune 500 – and is the go-to product of 27 million people.

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Box - Sr./Staff Systems Engineer (Austin, TX)

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Sr./Staff Systems Engineer (Austin, TX)

Austin, TX

Technical Operations

Full-Time

The Core Infrastructure team's systems and services are the foundation for everything we do. The team is responsible for managing and automating the hosting platform in Box data centers, including server provisioning, operating systems, configuration management, monitoring, directory services, and virtualization. As a Senior or Staff Operations Engineer, your role will be to deploy, manage, and automate infrastructure services shared by all systems running in Box data centers and public clouds.

QUALIFICATIONS

• Deep knowledge of Linux systems, performance tuning, and troubleshooting.
• Track record successfully solving problems in a repeatable, scalable way.
• Experience with common Internet services and protocols such as DNS, NTP, SMTP, LDAP, DHCP, and HTTP.
• Comfortable writing automation code in a language used by Box TechOps (Python, PHP, Puppet).
• Knowledge of data center server hardware.
• Team player with desire to serve customers and teammates.
• 5+ years experience in an IT operations role.
• Completion of a 4 year degree.

GOOD TO HAVE

• Experience using an automated configuration management system (we use Puppet).
• Experience managing version control systems (we use Git and Gerrit).
• Experience with Red Hat Enterprise Linux, CentOS, or Scientific Linux.
• Experience operating OpenLDAP, BIND, Cobbler, Splunk, OpenStack, and/or Nagios.

About Box: Box provides a secure way to share content and improve collaboration on any device. Desktop, tablet or mobile. From huge corporations to mom and pop stores, Box believes technology should never limit anything you do. Businesses of any size can be more productive, inventive and powerful on Box. The company is well funded by top VC firms like Andreessen Horowitz, Draper Fisher Jurvetson and U.S. Venture Partners. Box is proud to be on Forbes’ list of America’s Most Promising Companies, is used in 240,000 businesses - including 99% of the Fortune 500 – and is the go-to product of 27 million people.

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[Atlassian] Customer Advocate Manager

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Customer Advocate Manager
Location:	Austin
Job Code:	QHP-1395
# of openings:	1
Description
In this role you’d be responsible for developing, leading and motivating a team of customer advocates located in both Austin and San Francisco.  You’d foster an environment that drives performance in the areas of customer satisfaction and timeliness of service delivery.  In addition to this you’d manage day-to-day operations, while seeking to improve and standardize various customer advocate processes, procedures and systems in coordination with relevant stakeholders.  Your experience will allow you to provide expert knowledge of operational customer service models.  You’d Recruit and onboard A-players to expand your team and continue to foster a “customer first” culture.  You’d handle customer escalations and work regularly with various parties from other continents.  Lastly, you’d effectively and creatively manage day-to-day operations, including team stand-ups, meetings, resource planning, load balancing, target setting, cross-team overlap, etc. More about you We love Customer Advocate Managers with 3-5 years of proven experience leading and inspiring high-performing customer service teams.  As we continue to grow as company it’s important that you have demonstrated experience in coaching and developing people.  Managing an operations team, excellent analytical capabilities are very important.  We’re also looking for experience driving projects that improve operational efficiency, customer satisfaction and create a proactive customer environment.  We’re also looking for someone who operates daily with a sense of urgency to get things done.  A perfect candidate would have experience developing and scaling customer service teams from the ground up. More about our team This Customer Advocate team is the first to help when our awesome customer base has questions and they dedicate their time to solving problems and improving relationships.  They work hard to analyze interactions and communication to ultimately improve our customers' purchasing experience.  One of our recent team building events brought the entire team to Austin where we went out for an awesome time at Top Golf in addition to an amazing dinner. More about the perks Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, 20% work time for your passion projects, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more. More about Atlassian Software is changing the world, and we’re at the center of it all. With more than 35,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment. Atlassian. Powered by You.

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[Atlassian] Technical Writer

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Technical Writer
Location:	Austin
Job Code:	QHP-1143
# of openings:	1
Description
Words. Anyone can write them. We're looking for someone that can wield them. At Atlassian, we look at things differently, and that includes the way we communicate technical information to our customers. We know that good writing and software documentation are often not synonymous and are on a mission to change that. We’re on the hunt for a Technical Writer that is passionate about crafting clear, relevant communications that resonate with and respect the user. You’ll deliver a great experience for customers as they discover, use, and retain our product information. This role actively collaborates with marketing, development, training and support teams to make sure that all of our technical communications have a holistic approach. A big part of your job will be designing both a stellar content strategy and information architecture and then developing it to scale on various related projects. You’ll also be testing and validating our existing content and finding ways to improve it. We’re serious about changing documentation: We also will look to you to recruit and train like-minded writers that also want to improve the state of documentation. More about you This job is for someone who thinks bigger than traditional software documentation. You can explain complex features within tiny amounts of product real estate and communicate value in a compelling, clear and effective way. If you have the following traits you will be a great fit: a knack for creatively engaging with audiences (no “me too” stuff), a need to work in a fast-paced environment, excellent project management skills, an ability to challenge yourself and others, and a love of using data to create better results. You will be delivering a great customer experience, finding, discovering and retaining information. Design the content strategy and information architecture that allows the production of great content to scale and engage with marketing, development, training, design, development and support teams to collaborate on a holistic information experience for our customers. This is not all expected to be intuitive, in fact we want you to test and validate existing content continually experiment and find new ways to improve it and ensure that we are striving to improve upon our current state. You're a good fit if you have a passion for communicating information and frustrated with the state of software help and knowledge. With the ability to engage an audience through creativity and relish working in a fast-paced agile environment you will ideally have experience collecting and understanding analytics and want to make a difference. More about our team We understand that the right words, delivered in the right way, can change minds, spark ideas, solve problems, open doors, avoid trouble, form bonds, create joy, rescue, reassure and unlock tremendous potential. As such you have the ability to work with the majority of the Atlassian family! More about the perks Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, 20% work time for your passion projects, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more. More about Atlassian Software is changing the world, and we’re at the center of it all. With more than 35,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment. Atlassian. Powered by You. But wait, there's more... Show us something: Along with your resume, send or point us to an example of great documentation that you've created.

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