Job Application for Software Engineer - Automation/Test at Twilio

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About us:

• Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications needs.
• Twilio has virtualized the entire telecommunications infrastructure stack into a set of streamlined cloud APIs, introducing agility, global reach and cost savings of flexible, multi-tenant cloud software to the traditionally expensive and slow moving field of telecommunications.
• Hundreds of thousands of developers have incorporated Twilio into their companies and products, deploying everything from complete call centers to work scheduling applications, from mobile marketing and lead management to tools that improve customer security.
• Our customers are the innovators you recognize and respect, from start-ups like Uber, Box and Airbnb, to the agile enterprises including Coca-Cola, the Home Depot, Alaska Airlines, Walmart and more.
• Come help us transform this 1.3 trillion dollar industry with the power and flexibility of software.

About the job:

• We’re seeking talented engineers to help build the best telecommunications API on the planet.
• As an Automation Engineer you will be a part of the core engineering team developing the Twilio Client API.
• You will focus on test automation build-out and operations to ensure functionality, quality, performance and successful failover capabilities of the API.
• Successful candidates will be strong developers with experience shipping high-profile user-facing products, working in large code bases, and engineering features for security, scalability, & high availability.

Responsibilities:

• Lead the quality effort in focusing on reliability and test automation.
• Evaluate current testing infrastructure to design and implement improvements.
• Develop and maintain automated test suite for the Twilio Client API stack.
• Bring automation to the next level in order to ensure 24/7 monitoring of the Client API stack.
• Analyze test results and collaborate with developers to verify changes.

Requirements:

• A Computer Science Degree or equivalent experience.
• 3 - 5+ years of professional software development experience in QA with at least 2 years of testing cloud-based applications.
• Programming background in languages such as Java and Python.
• Automation experience.

Bonus points:

• Understanding of the protocols used in our stack: SIP, WebRTC, RTMP.
• Experience using VoIP tools and test frameworks such as SIPp and SIPunit.
• Experience working with audio/video applications.
• You've developed an app using Twilio API stack.
• You can read SIP headers like a pro.

Perks:

• Competitive benefits, including medical, dental, vision, 401k and life insurance.
• An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
• Pre-tax commuter benefits.
• Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers.
• Excellent gear (we ❤ Apple computers and big monitors — two if you need 'em).
• A strong belief in life/work balance.

*LI-AB1

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Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.