Job Application for Stock Administrator at Twilio

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About us:

• Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications needs.
• Twilio has virtualized the entire telecommunications infrastructure stack into a set of streamlined cloud APIs, introducing agility, global reach and cost savings of flexible, multi-tenant cloud software to the traditionally expensive and slow moving field of telecommunications.
• Hundreds of thousands of developers have incorporated Twilio into their companies and products, deploying everything from complete call centers to work scheduling applications, from mobile marketing and lead management to tools that improve customer security.
• Our customers are the innovators you recognize and respect, from start-ups like Uber, Box and Airbnb, to the agile enterprises including Coca-Cola, the Home Depot, Alaska Airlines, Walmart and more.
• Come help us transform this 1.3 trillion dollar industry with the power and flexibility of software.

About the job:

• We are looking for a dynamic, experienced stock administrator to join the Twilio legal team.
• As an early member of the Twilio team and the first dedicated stock professional, you’ll be responsible for handling all aspect of day-to-day stock administration and employee education for Twilio’s growing employee basis.
• The ideal candidate will be a “roll up your sleeves” type of person who thrives in a fast-paced, growing environment. You should be an expert in your field, with a love of setting up and implementing new processes.
• You will report to the General Counsel and be based in our San Francisco headquarters.

Responsibilities:

• Establish and take the lead on the stock administration process that ensures timely processing of all equity-related processes.
• Responsible for entry and maintenance of data within stock administration tools for all equity activities.
• Design, implement and maintain stock administration website and information to assist with employee education and tracking.
• Ensure the timely completion of tax withholdings and related filings around the globe.
• Daily, weekly, monthly, quarterly and annual administration and reporting of global stock plan transactions.
• Work closely with the Finance and People Operations teams on various analyses and reporting optimization projects.

Requirements:

• Bachelor’s degree or equivalent experience, preferably in Accounting, Business, Finance or Human Resources.
• 7+ years experience with a background in stock administration, with experience at a startup company strongly preferred.
• CEP Certification.
• Extensive systems experience required, with a background in systems implementations preferred.
• International experience with both legal and tax issues related to equity awards in foreign jurisdictions.
• Extensive knowledge of accounting for stock-based awards and compensation expense.
• Execution-focused and detail-oriented with great organizational skills, but also comfortable with ambiguity.
• Customer service focus with ability to work well with employees at all levels within the company.
• Top performer who is willing to dive into the details and looking to gain experience and grow with Twilio.
• Guided by integrity, with a commitment to personal and professional ethics – no shenanigans.
• Strong interpersonal skills and proven ability to work well in a fast-paced team environment.
• Bonus points for IPO experience.

Perks:

• Competitive benefits, including medical, dental, vision, 401k and life insurance.
• An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
• Pre-tax commuter benefits.
• Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers.
• Excellent gear (we ❤ Apple computers and big monitors — two if you need 'em).
• A strong belief in life/work balance.

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Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.