About us:
- Twilio makes communications easy and powerful. With Twilio’s platform, businesses can make communications more relevant and contextual by integrating voice, messaging, and WebRTC capabilities directly into their software applications. We are re-inventing the $1.6 trillion communications market, taking it from its 150-year legacy in hardware to its future in software.
- Our platform has more than 400,000 registered developers and is used in more than one million unique software applications. Industry disruptors like Uber, AirBnB, Trulia, Box and Zendesk and enterprises like Coca Cola Enterprises, Walmart, Home Depot, Intuit and Alaska Airlines trust Twilio to power and innovate their communications at global scale.
- Founded in 2008, Twilio is privately-held and has over 300 employees with offices in San Francisco, Mountain View, New York City and London. The company has raised over $100M from leading venture investors such as Bessemer, Redpoint and Union Square.
About the job:
- Twilio is rapidly growing and we need a Sales Enablement Lead to help us continue on that trajectory. You’ll help shape and perfect the company’s approach to sales enablement.
- You will be responsible for the definition and creation of Twilio’s sales enablement programs. This includes designing, developing, launching, managing, and taking to scale enablement programs to make sales teams wildly successful and productive.
- You will move easily between business goals, planning and execution, have an entrepreneurial approach to getting things done, and work effectively with sales and marketing teams to develop simple, high quality, and scalable programs, content and tools. You will apply industry best practices where appropriate, but also be fearless in breaking new ground and delivering innovation sales enablement programs.
- The Sales Enablement Lead will be responsible for ensuring the sales organization is well-equipped with the content, training, knowledge and tools necessary to effectively sell Twilio’s products and solutions.
- The successful candidate will combine a solid understanding of sales and marketing dynamics with the ability to synthesize requirements across various sales organizations into a comprehensive sales enablement plan.
- In addition, he or she will have strong planning and organizational skills to ensure the successful execution of the programs that support the overall plan. Furthermore, this individual must be results oriented, reporting back on the success of these programs with an eye for continuous improvement.
Responsibilities:
- Define, develop and lead the successful execution of the cross-functional sales enablement programs in conjunction with Sales Leadership, Product Management, Marketing, Business Development and HR.
- Prioritize, design, develop and rollout strategic sales enablement initiatives such as strategic account planning, opportunity management, sales playbooks, and sales messaging.
- Design and lead sales training activities such as new hire training and on-boarding, all-hands sales meetings, annual sales kick-off and channel sales programs.
- Demonstrate executive presence and subject matter expertise on effective sales and marketing processes and skills.
- Measure, report on and improve the effectiveness of sales enablement programs.
Requirements:
- Skills and attributes
- Strong strategic thinker, tying sales activities to overall company strategy.
- Demonstrated expertise at building, growing, and measuring scalable sales enablement programs.
- Excellent communication skills with experience creating content and presenting to and influencing peers and senior leaders.
- Proven excellent program management and project management skills. ,
- Strong interpersonal and relationship building skills; ability to work well as an individual and within a team.
- Excellent organizational skills and attention to detail; ability to manage multiple priorities and tasks simultaneously.
- Self-motivated, with a high degree of autonomy, energy, flexibility and the drive to create and develop compelling sales enablement programs.
- Experience and education
- At least 5 years of industry experience in sales and/or marketing, with increasing influence and responsibility for building and managing sales enablement programs for cloud technology companies.
- Strong business acumen, and deep knowledge of industry best practices for sales enablement in enterprise cloud markets and with platform as a service (PaaS) or API technologies.
- Bachelor’s degree or equivalent experience.
Perks:
- Competitive benefits, including medical, dental, vision, 401k and life insurance.
- An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
- Pre-tax commuter benefits.
- Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers.
- Excellent gear (we ❤ Apple computers and big monitors — two if you need 'em).
- A strong belief in life/work balance.
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Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.
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