Gengo is a Tokyo- and San Mateo-based startup making translation simple and removing the language barrier for customers as they go global. Become part of a dynamic team where your input directly impacts how thousands of translators worldwide interact with Gengo's online platform to translate millions of words into multiple languages.
A strong candidate for this position has excellent communication and interpersonal skills, understands the power of brevity, remains cool under pressure and has a knack for quick thinking and problem solving. This person believes in the concept of "kaizen," is extremely detail-oriented and is very comfortable with technology.
Applicants must currently be located in Tokyo, Japan.
We are accepting applications on a rolling basis. Please indicate your desired availability in your CV.
Responsibilities
- Daily communication with Gengo’s professional Senior Translator team
- Check and approve Senior Translator monthly invoices
- Improve and simplify existing Translator Operations processes and procedures
- Create amazing content for translator acquisition and other outreach initiatives
- Monitor system metrics, create reports and provide analysis on learnings
Requirements
- Native level English
- Excellent writing and communication skills
- Very comfortable with Microsoft Office and Google Docs
- Ability to handle multiple demands in a fast-paced, high pressure environment
- Experience communicating with people from culturally and linguistically diverse backgrounds
- Currently located in Tokyo, Japan
Bonus Skills
- Japanese Proficiency (N2)
- Previous translation experience
- Your friends think of of you as the go-to Excel expert
- Previous exposure to SQL
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