Salesforce.com Developer
San Francisco, CA
New Relic is on a winning trajectory and have made huge impact on the marketplace – check out some of what we achieved - http://newrelic.com/press-release/20140206. And, even better, check out what we are doing to change the world right now - http://newrelic.com/insights. We are looking for a talented, business-minded SFDC ninja to join our Sales Operations team, to help us continue on our successful journey.
The right candidate has deep technical experience in all the capabilities and functionalities of the Salesforce.com (SFDC) platform. And a proven track record in driving the innovative use of Salesforce.com as a productivity tool and business platform.
The System Administrator will configure and maintain the Salesforce application to ensure continued delivery of innovative, high quality solutions to meet the business needs for the entire organization. Responsibilities include building the necessary interface and tools to develop and support existing and new applications and integration requirements.
If you are ready for your next challenge, to work for an innovative technology company, and have fun in a “Best Place To Work” – then click on the link below.
Some of the stuff you’ll be responsible for:
- Administration of the Salesforce environment; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, custom applications, custom objects, custom fields, page layouts, workflow, validation rules, dashboards, reports, etc.
- Development on the force.com platform using APEX and Visualforce to accomplish and solve for complex business problems
- Interface with the end users to understand feature requirements and/ or address support issues.
- Independently carry out development, unit testing, QA, implementation, documentation, and updates to Salesforce.com
- Act as escalation point for incidents related to the Salesforce platform and associated integrations
- Provide real-time support for issues relating to Salesforce and other supported platforms
- Support change management (release) process to develop and implement new applications and update existing applications
- Execute large scale customer data improvement projects
- 3+ years experience performing administration of Salesforce.com
- Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
- Salesforce.com Administrative Certification (201 & 211); Service Cloud Certification preferred
- Solid understanding of data structures, data modeling, & database schema is required
- Strong qualitative and quantitative mathematical skills
- Strong business and technical acumen
- Ability to develop and maintain Visualforce pages, Apex classes, & triggers is a major plus
- Expert with Excel and able to demonstrate by using advanced formulas, vlookups and creating and maintaining pivot tables
- Proficient with DataLoader and/or other relevant administration tools
- Bachelor's Degree in Computer Science, Management Information System
New Relic is a software analytics company that, on behalf of our customers, makes sense of billions of metrics about millions of applications, all in real time. Our comprehensive SaaS-based solution for web and mobile applications consolidates the performance monitoring data into a single, powerful interface. Our 90,000 customers use New Relic every day to optimize more than three million applications.
New Relic is a San Francisco Best Places to Work award winner, an Oregon “Top Workplace” award winner, named a leader in the Gartner’s 2013 “Magic Quadrant” for APM companies, a Top 100 OnDemand Company, Best of SaaS (THINKStrategies), Top 100 Coolest Cloud Computing (CRN); 10 Cloud Management Companies to Watch (NetworkWorld) – the list of accolades goes on. More important than all of that: we provide challenging work, opportunities to learn, high quality teammates, a standard-setting product, and a company on the move.
Our office is in the tech-rich urban center of San Francisco, with easy commute access and a plethora of good eats. We provide competitive compensation, stock options and big-company benefits (medical, dental, etc) -- all while maintaining the energy, agility, and fun of a start-up. We can help with relocation and are open to H1-B transfers.
New Relic is most decidedly an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, individuals with disabilities, age, sexual orientation, protected veterans, or any other characteristic protected by law. Note: Our stewardship of the data of many thousands of customers means that a criminal background check is required to join New Relic. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.
To get started, click on the link below. To fast track your application, let us know in your cover letter why this job, product, and/or company is of particular interest to you. We look forward to talking!
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